Windows 10 November 2015 Update disconnected me from the internet but there is an easy fix

I updated my home Windows 10 computer with the November 2015 (10586) update this week and when the process was complete I could not connect to the internet. I’m sharing my experience here in case someone else experiences the same issue because there is a very simple fix.

My initial thought was that the NIC drivers were updated but I checked and they hadn’t so my next step was to check Ethernet adapter device properties.


Network settings
Click the network icon in the system tray and the select “Network settings”


Change adapter settings
Select “Change adapter settings”


Ethernet adapter properties
Right click your primary Ethernet adapter and select “Properties”


When the Ethernet adapter properties window opened I noticed straight away that there was a problem. I would normally expect to see more that one use selected for the primary network adapter.

Ethernet Properties
There is a distinct lack of ticks here


For internet connectivity you require IPV4 and IPV6 so I enabled these as the minimum and the internet sprung back into life.

Ethernet properties
Ticks are good


IPV4 and IPV6
IPV4 and IPV6 are required for internet connectivity.


This might not be a problem for all users as I suspect it is related to the multiple virtual network adapters on my computer.

I hope this post helps some home users to a quick resolution to the problem.

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